Counseling Appointments:
To schedule a Counseling appointment, please log-in to the Ole Care Student Portal link below and send a message to Counseling Center Front Desk with your availability. The “message” service can be accessed in the menu on the left-hand side of the portal after you have signed into the portal. You can also call our office at 507-786-3062 or stop by in-person during business hours to get scheduled. You also have access to both Counseling and TalkNow (24/7/365 mental health support) through TimelyCare. TimelyCare services are provided by licensed counselors and are free. To schedule an appointment, go to: TimelyCare .
Any student experiencing a mental health emergency should call 911, contact
Public Safety at 507-786-3666, or call South Central Crisis Support at 877-399-3040 for assistance.
The wait for a nutritionist appointment is usually one to two months or longer if there is a waiting list. *Nutritionist appointments require a St. Olaf counselor referral & are only offered during the school year.
*Emails and phone messages are reviewed during regular office hours (Monday thru Friday 8:00 a.m. to noon and 1:00 to 5:00 p.m., excluding holidays and breaks). Summer hours vary*
Confidentiality– The St. Olaf Counseling Center policy on confidentiality follows the ethical guidelines of the Minnesota Board of Psychology. Information is released to no one outside the Counseling Center staff without written permission from the student. In rare circumstances, a counselor might be legally required to break confidence. Eligibility for Services– Counseling Center services are provided without cost to all St. Olaf students.
Crisis appointments:
Are available on a limited basis for students in need — If you are experiencing thoughts of harm to yourself or others, experience a recent assault, experience a recent death, or are experiencing psychotic or manic symptoms. Please call our office to request a crisis appointment.
If you have to cancel an appointment:
Please contact us as soon as possible. We request a 24 hour notice of cancellation in order to best use that time to help other students that may come in, and a 24 hour notice gives time for other students to schedule an appointment in that time.
Missed appointments with a counselor: (no show or cancellation with less than 24 hour notice):
If you miss a scheduled appointment with a counselor, please contact us to let us know the reason. We understand that there are unforeseen circumstances, but ask for at least 24 hours notice of cancellation. We reserve the right to deny services to any student who has missed three or more counseling appointment during the course of the academic year.
Missed appointments with our nutritionist: (no show or cancellation with less than 24 hour notice):
If you miss a scheduled appointment with the nutritionist, you are responsible for notifying us of the reason and confirming future appointments. We reserve the right to deny services to any student who has missed two or more nutrition appointment during the course of the academic year.
Please note: We realize that sometimes circumstances change or emergencies arise and necessitate changing appointment times. We would greatly appreciate hearing from you at least 24 hours in advance if you need to reschedule, as other students will likely be waiting for available appointment times.